Did you know that you can grow and retain your customers with the humble old SMS messaging? Yes, there is 90% likelihood that your customers will read an SMS more than any other medium. But how does SMS messaging fit into the communication puzzle and grow your practice?
Here are a few insights to guide your thought process:
Over 75% of customers are open to receiving SMS from a brand after opt-in. In other words, people trust texting as a platform for receiving information that is commercial in nature.
For a vet practice, 67% of consumers believe appointment reminders are the most effective SMS messages, followed by promotional coupons (49%).
Nearly 90% of texts are opened in three minutes, which validates the previously-known fact that people pay close attention to their phones.
For recipients, text messages have the potential to be communicative and helpful. Think of this channel as a way to orient audiences from point A to point B.
Want to learn more about how you can leverage the power of SMS messaging and drive sales in your practice? Register here for Digital Skills Course and get 20 CPD points while at it.
